Privacy Policy

Sunshine Home Hero

Effective Date: 12/16/2025

Sunshine Home Hero (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website and online forms.

1. Information We Collect

When you fill out a prospective customer form or otherwise interact with us online, we may collect the following information:

  • Full name

  • Phone number

  • Email address

  • Property address

  • Service details or project descriptions

  • Photos or files you choose to upload

  • Any other information you voluntarily provide

We only collect information that is necessary to provide quotes, schedule services, and communicate with you.

2. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and service requests

  • Prepare estimates and proposals

  • Schedule appointments and services

  • Communicate about your project or account

  • Improve our services and customer experience

  • Send service-related updates, confirmations, or follow-ups

We do not sell, rent, or trade your personal information.

3. Text Messages & Email Communications

By submitting your information, you consent to receive communications from Sunshine Home Hero via phone call, text message, or email related to your inquiry or services.

  • Message and data rates may apply

  • You may opt out of marketing messages at any time by replying STOP to texts or using unsubscribe links in emails

4. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

While no system is 100% secure, we strive to use commercially acceptable methods to safeguard your data.

5. Sharing of Information

We may share your information only in the following limited situations:

  • With trusted service providers who assist us in operating our business (e.g., scheduling, payment processing, CRM software)

  • When required by law, regulation, or legal process

  • To protect the rights, safety, or property of Sunshine Home Hero, our customers, or others

All third parties are required to keep your information confidential.

6. Cookies & Website Analytics

Our website may use cookies or analytics tools to:

  • Improve website functionality

  • Analyze traffic and usage trends

These tools do not collect personally identifiable information unless you voluntarily provide it.

7. Your Choices

You may:

  • Request access to or correction of your personal information

  • Ask us to delete your information (subject to legal or business requirements)

  • Opt out of marketing communications at any time

To make a request, contact the office at 817-891-8555.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Sunshine Home Hero
Email: info@sunshinelawncare.net
Phone: 817-891-8555
Website: SunshineHomeHero.com